Keith is a valuable coach to me and my team. His knowledge and in-sight of how to create a high-performing organization have been huge assets.
— Sue Darby, Assistant Vice President, YMCAs of Central Ohio
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I hear a lot of small business owners and entrepreneurs talk about the holidays being a slow time or down time for their businesses. If that’s true for you, I want to help you think about how to leverage this time to push your business forward. There are a lot of things you can do, […]
A product in the market is better than an idea in the page. 80% can be good enough. Products don’t have to be perfect to be released. You can improve them over time through looped learning, which yields future iterations and continuous improvement. Don’t believe us? Here’s why it works: Delays in product releases provide […]
Customers want a frictionless experience. Create it. Make it easy to do business with you. Don’t let the process for interacting with your business be the hurdle to customers using your product. Don’t let it hamper your success.
Stop talking. Start doing. It’s true that actions speak louder than words. Show me the proof. Don’t tell me you’re driven. Show me. Don’t tell me you are passionate. Show me. Until I see it, I will believe you are making it up.
Your Team Is Critical. Build your team to do the work you need to do. Every team member has to bring value to the team, but more importantly, every team member has to share your values. Yes, you want them to have varied skills. However, they must all share your values. Values define how you […]