Keith has been nothing short of transformative for the organizations with whom he's served and I’m proud, and fortunate, to call him my go-to resource.

— Megan Kilgore, Assistant Auditor, City of Columbus


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2017 Challenge to Small Business Owners and Entrepreneuers

I expect a lot from small business owners and entrepreneurs. I expect them to be better, smarter, nicer, more thoughtful, etc. I’m not saying that’s a fair expectation, but I do expect it nonetheless.

2016 was the year of a lot of small business owners and entrepreneurs puffing out their chests and acting like they’re huge successes, when honestly and behind closed doors, they watch cash flow to see if they can make payroll and HOPE they have a margin at the end of the year. I want 2017 to be better for all of us.

Here’s my challenge for 2017 (and I’m taking it myself):

  • Stop trying to win awards; let your work speak for itself. Getting on the Who’s Who of Nobody’s List doesn’t make you a better business owner.
  • Stop pounding your chest and telling others how great you are; be great and let your clients tell everyone themselves.
  • Let go of your huge egos; be humble and gracious. Make room for others in the room.
  • Do good stuff for others in our world, and don’t tell anyone. You don’t have to have 1,000 likes on Facebook to prove you are kind or generous. Changing someone’s life should be enough.
  • Stop being a fraud; be authentic.
  • Be a better human, one that people can’t help but respect.

I’m sure there are others. Feel free to add some in the comments below (or don’t). In the words of my favorite President, Josiah Bartlet (West Wing reference), “We can do better. We must do better. We. Must. Do. Better.”

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